Company: Ecovia Energy Services Ltd
Company Number: 15744325VAT
Number: 509 2046 11ICO
Registration Number: ZC082076
Registered Address: 27 Whitehall Road, Huddersfield, HD7 5PN
Website: https://www.ecovia.co.uk
Email: hello@ecovia.co.uk
Phone: 0330 229 1089
For the purposes of UK data protection law, Ecovia is the Data Controller.
Welcome to Ecovia. These Terms of Service (“Terms”) apply to your use of our website, services, software and any products we provide (collectively, the “Services”).
By using our site or booking any service, you agree to these Terms. If you don’t agree, please don’t use our website or services.
Ecovia Energy Services Ltd (“Ecovia”, “we”, “our”, or “us”) provides solar energy solutions including installation, maintenance, financing and ongoing support via our website and through personal consultations.
We are registered in England and Wales and operate in accordance with UK consumer law and data protection regulations (including UK GDPR and the Data Protection Act 2018).
- Solar panel and battery installations
- Finance and upfront purchase options
- Ongoing maintenance and support
- Online solar assessments and quotes
- Dedicated project management and app tracking
For specific service details, please refer to the documentation or agreements we provide during onboarding.
Use of the Website
You may use our website to:
- Learn about our services
- Get a solar assessment or quote
- Book a home survey
- Contact our team
You agree to use the site lawfully, respectfully, and without misusing any part of the platform.
We aim to keep all content, prices and information on our site accurate and up to date.
However:
- Online quotes are indicative and subject to final survey and approval
- Savings estimates are based on assumptions and industry benchmarks (e.g. Ofgem & EPVS data)
- Final pricing may vary based on your home’s specifications
We do not guarantee that all information will be error-free, and we reserve the right to update or correct content at any time.
Your Responsibilities
When using our services, you agree to:
- Provide accurate, up-to-date personal and property information
- Only use our services for your own household (not resale or misuse)
- Maintain access to your property for surveys and installations
- Notify us promptly if you change address or contact details
Payments
We offer three payment options:
- Power Plan: A fixed monthly subscription (lease model)
- Finance: Through approved lenders, subject to eligibility
- Upfront Purchase: One-time payment
Your payment terms will be clearly outlined before any agreement is signed. No hidden fees or charges will apply without your consent.
You can cancel your agreement in line with: Your consumer cancellation rights (within 14 days of signing)
We’ll always explain your options clearly, including any charges for early cancellation. You can contact us directly to begin a cancellation request.
We provide:
- A minimum 1-year workmanship warranty with all installs
- Product warranties via the manufacturer (e.g. Aiko, Tesla, Sigenergy)
- Deposit protection and dispute resolution via HIES
If you choose the Power Plan, your system is fully covered for repairs, replacements and annual maintenance throughout your agreement term.
All content on our website, including text, logos, graphics, software, and designs, is owned or licensed by Omnicorp Energy Ltd.
You may not copy, reproduce or use our content without our written permission.
We use trusted third-party tools like:
- Meta Pixel & Google Analytics (for analytics and advertising)
- Finance providers for credit applications
- Independent accreditors (e.g. MCS, HIES, EPVS)
Use of these services is subject to their own terms and privacy policies.
We are not liable for:
- Any indirect or incidental damages
- Loss of savings or earnings based on inaccurate user input
- Delays caused by third-party suppliers or circumstances outside our control
Our liability is limited to the extent permitted by law and will never exceed the total value of the service you purchased.
We are fully GDPR and ICO-compliant. Please refer to our Privacy Policy and Cookies Policy for details on how we collect, use and protect your personal data.
We may update these Terms from time to time. If changes are significant, we’ll notify you by email or on the website. Continued use of our services means you accept the updated terms.
These Terms are governed by the laws of England and Wales. Any disputes will be handled in the UK legal system.
If you have any questions about these Terms or your rights, get in touch:
Email: hello@ecovia.co.uk
Phone: 0330 229 1089